October 7

How are EMR Companies Helping in COVID-19?


Since the Covid-19 outbreak, healthcare providers have made it their foremost priority to keep our families and us safe. Sometimes, these frontline workers do this at the stake of their wellbeing.

The latest reports reveal that over 200 providers at the healthcare facilities were put on leave after being at risk of exposure to COVID-19 in Connecticut and New York. Unfortunately, the test results of many US healthcare workers turned out to be positive, out of which two remain in a crucial condition in New Jersey and Washington. Furthermore, two WHO workers also tested positive for Covid-19 as of 17th March 2020

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Minimizing the exposure of healthcare facilities to Coronavirus is the need of the hour to deliver better care. Not being able to reduce virus exposure will compromise containment and lead to a shortage of medical staff, which the US cannot afford right now.

Telehealth emerged as a viable solution in this tiring time. Following steps were taken to pave the way for telehealth solutions in the healthcare industry:

  • CMS temporarily expanded telehealth services for Medicare beneficiaries. This means by providing telehealth services to Medicare patients nationwide, medical providers will get paid.
  • The sanction of establishing person-to-person contact at least once has been lifted according to a new directive by the (DEA) US Department of Justice Drug Enforcement Agency. Now healthcare professionals can use telehealth technology to prescribe a controlled substance to patients.
  • Providers using non-HIPAA-compliant remote communications technology won’t be subjected to any penalties by OCR, the privacy watchdog in the state of public health emergencies.

Health IT vendors also took a considerable initiative to assist providers by promising reliable service combined with intuitive tools and technology during this challenging time. Here is a list of worthwhile offerings so far.


Kareo has ensured that it will provide first-rate service to its users amidst the Covid-19 crisis by equipping the tools with the right features.

The business continuity plan of Kareo is intact to ensure steady service in times of crisis, thus ensuring the health and wellbeing of the frontline service providers. Kareo already administered individual and group patient communication and telehealth tools in the system to assist providers. In addition, new codes and templates are being deployed in clinical and billing products to assist with COVID-19 testing, diagnosis, and treatment.

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AdvancedMD is providing the features listed below incorporated within its patient engagement suite for free until the end of May.

  • Online telemedicine
  • Online scheduling
  • Online patient portal
  • Online intake & consent forms
  • Patient-physician messaging
  • Automated appointment reminders

Apply before 30thApril to avail of this offer.


Just like other vendors, DrChrono is equipping its solutions with the following resources to fight the COVID-19 pandemic:

  • To screen patients for coronavirus, it deployed a comprehensive questionnaire within the system.
  • A precise telemedicine solution integrated with Drchrono Partners. Beam Health and Physitrack are two noteworthy telehealth service partners of DrChrono, offering a 90 day free trial for all Drchrono users.
  • Lab ordering codes are also available for COVID-19 testing to Drchrono customers when they order a test through Quest or Labcorp.
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Amazing Charts

Amazing charts announced that they would soon shortlist telehealth partners for integration with their current products. In the meantime, Amazing Charts is offering educational webinars for its clients on how to use products and services within their EHRs effectively to manage COVID-19 cases. It includes identifying high-risk patients, advising them on what they should do, and addressing their worries.

Chartlogic & PrognoCIS- Free Telemedicine solution for clients

To support the efforts of their clients, two platforms PrognoCIS and Chartlogic, are providing free of cost telehealth functionality for the next few months in COVID-19 pandemic.


eClinicalWorks announced the activation of speedy healow televisit, setup, and training for its valuable customers. Over 10,000 providers administered telehealth solutions in their practice in less than a week with eClincalWorks. The vendor is hosting webinars daily to acquaint its users with all available features within its patient engagement and telehealth module.

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Besides, eClinicalWorks also offers a standalone telemedicine solution for its non-users. This means they can continue using the EMR and PM they have while using eclinicalWorks televist. An exclusive pricing plan is set in place as well for COVID-19 outbreak.

WRS Health

WRS Health also launched a full-pack telehealth functionality for its existing and new customers. For the current WRS users, this functionality is free until June 30, 2020. In addition, the company has provided comprehensive information on documentation and billing to all its clients for telehealth visits so that they can avail maximized reimbursements for the service.


Athenahealth has carried out new screening questions and diagnostic testing orders across its ambulatory and healthcare customers network. No downloading or installation is required for that. Athenahealth customers will probably be in a better position for screening and testing their patients to limit the spread of the virus with these astounding capabilities.

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It feels good to see how all parties, especially healthcare providers, are tackling this unfortunate moment with utter responsibility. So be in touch with us; we will let you know as more vendors come forward with their unparalleled plans to help providers fight against COVID-19.

We admire what you healthcare workers do for us; thank you for your service. All of us will play our part in dampening the outbreak.  Please stay safe and healthy.




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